SUPPORT & CUST. SERVICE FOR MORE INFORMATION
 
SUPPORT AND CUSTOMER SERVICE--
For More Information

Once you have installed Internet Utilities, click the Help button for information on how to use the features. Look for the Learning About Internet Utilities 97 section, in the Introduction, for overviews of the main features.

Tips and Tricks: To learn some tips for using Internet Utilities, and view a graphic with information about each utility, visit the Internet Utilities 97 Tips and Tricks Web page

How to Contact Starfish Software

Check out our World Wide Web site for the latest news and information (no technical support):

Starfish Software Web site.

Get constantly updated answers to your questions on the Technical Support FAQ Web page (Frequently Asked Questions)

The answers are provided by Starfish Software's expert technical support staff. You can view these sites any time by clicking the Starfish Software tab on QuickMarks, and then clicking the applicable QuickMarks button.

Starfish Software also maintains active Technical Support forums on both CompuServe and America Online; use the keyword or use Starfish as the Go word to reach our forum.

For Free Up and Running support to assist you with installation and initial configuration:

  • Monday-Friday, 6 a.m. to 5 p.m. Pacific Time: 970-522-4610

Free fax information, sent to your fax machine in minutes: 800-503-3847

The Starfish Software BBS has documents and files ready to download: 408-461-5930

Customer Service 800-765-7839

Technical Support Hotline -- All the support you need, at $2 per minute:

  • Monday-Friday, 6 a.m. to 5 p.m. Pacific Time

  • 800-953-9995, charged to your credit card

  • 900-555-1010, charged directly to your phone bill.

SUPPORT & CUST. SERVICE FOR MORE INFORMATION